Question 1

I am interested in your service, but do not want my memories shipped out to another location, will they be safe?

Accepted Answer

Yes, your memories will be safe. We complete every project that we receive in-house. All your memories, whether, video tapes or pictures, film reels, slides will be cataloged, labeled and will handled by us at our location. Nothing is ever shipped out.

Question 2

What is the average turnaround time of a video tape to DVD or USB transfer?

Accepted Answer

The average turnaround time for a video tape to DVD transfer depends on two factors: 1. how many tapes you want to be transferred, and 2. how long each video tape is.

Question 3

Do you offer video tape transfer to USB Flash Drive and Digital Download Link?

Accepted Answer

Yes, in addition to still offering video tape transfer to DVD, we can transfer your home movies to USB Flash Drive and Digital Download link that can be sent via text or email for family and friends to enjoy.

Question 4

I have a video tape that is only half-full in length, do you offer any discount for tapes that are not full?

Accepted Answer

We offer a $5.00 per tape charge for tapes that are not full. Additionally, we offer a Bulk Video to DVD & Video to Digital (USB) package of $8.00 per tape if your entire order is larger than 12 tapes.

Question 5

Do you offer photo or document printing services?

Accepted Answer

We do offer printing services for special projects.

However, we typically just scan the photos or documents to digital email or USB Flash Drive.

Question 6

What resolution do you typically scan photos at?

Accepted Answer

We scan our customers photos at different resolutions based on what type of photos you have. We typically scan print photos at either 600 or 800 DPI, depending on the physical size of the photo.For slides and photo negatives, our base level scanning is at 2000 DPI.We do also have the ability to scan photo albums; typically we scan photos that are in photo albums at 600 DPI.

Question 7

I have old 8mm/Super 8 film reels, Can you transfer these reels to DVD or USB Flash Drive?

Accepted Answer

We do offer 8mm & Super-8 Silent Film Transfer Services. We can transfer your old film reels up to 9 inches in sizes. Our pricing is $5.00 per smaller 3' & 5' reels, and $8.00 per larger 7' & 9' reels.We do not currently have the ability to transfer 16mm film reels.

Scan My Pics
Video & Photo Transfer Services

We are a home based business located in Tinley Park, IL

Frequently asked questions